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Job #:468
Job Title:Operations Supervisor - Cable Installations
Job Category:Operations Management
Job City:PIttsburgh
Job State:PA
Job Description:
The ideal candidate will provide effective supervision resulting in safe, efficient work by a team of Installation Technicians with top quality standards and customer service in multiple different lines of business in the telecommunications industry.

Baker Installations has been a contractor of choice for close to 40 years to some of the nation’s largest and most successful cable providers. We serve the industry through installation of cable TV, high-speed data and telephony service to residential and small business customers.

The Supervisor is responsible for the work of a team of Installation Technicians and for effective and value-added service to our clients and their customers. Primary duties and responsibilities include:

• Select, develop and retain a team of 10-15 Installation Technicians

• Manage multiple lines of business for various clients

• Maintain profitable operation by ensuring safety, efficiency and quality of work

• Closely monitor and evaluate completion, quality, efficiency, safety and other key indicators

• Coordinate daily assignments of Technicians

• Complete Quality Assurance and Safety checks of Technicians

• Train and develop Technicians for improved performance and retention

• Maintain positive, solution-driven interactions with local client

• Ensure customer satisfaction with Technicians’ work

• Perform necessary administrative duties

Minimum Qualifications:
• Minimum 2 years supervisory experience in a productivity focused setting required.

• Some prior experience working in telecommunications is preferred but not required.

• Excellent communication and interpersonal skills

• Proven ability to select, develop and retain employees

• Basic computer skills, prefer Outlook and Excel experience

• Must pass pre-employment background check, drug test and have a good driving record

• Able to learn and perform the duties of Installer Technicians, including: • Able to work outdoors year-round in all types of weather • Able to carry and climb a 28 foot, 80 pound ladder • Able to work at heights and in tight spaces

Baker Installations offers a competitive salary, performance incentives, health and other benefits, company truck (take-home), advancement opportunities and the stability of working with a 40-year industry veteran.

Please apply online with resume and cover letter, including salary history and/or expectations.

Salary Info:Commensurate with Experience
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