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|Job Title:||Operations Supervisor - Cable Installations|
|Job Category:||Operations Management|
The ideal candidate will provide effective supervision resulting in safe, efficient work by a team of Installation Technicians with top quality standards and customer service in multiple different lines of business in the telecommunications industry.
Baker Installations has been a contractor of choice for close to 40 years to some of the nations largest and most successful cable providers. We serve the industry through installation of cable TV, high-speed data and telephony service to residential and small business customers.
The Supervisor is responsible for the work of a team of Installation Technicians and for effective and value-added service to our clients and their customers. Primary duties and responsibilities include:
Select, develop and retain a team of 10-15 Installation Technicians
Manage multiple lines of business for various clients
Maintain profitable operation by ensuring safety, efficiency and quality of work
Closely monitor and evaluate completion, quality, efficiency, safety and other key indicators
Coordinate daily assignments of Technicians
Complete Quality Assurance and Safety checks of Technicians
Train and develop Technicians for improved performance and retention
Maintain positive, solution-driven interactions with local client
Ensure customer satisfaction with Technicians work
Perform necessary administrative duties
Minimum 2 years supervisory experience in a productivity focused setting required.
Some prior experience working in telecommunications is preferred but not required.
Excellent communication and interpersonal skills
Proven ability to select, develop and retain employees
Basic computer skills, prefer Outlook and Excel experience
Must pass pre-employment background check, drug test and have a good driving record
Able to learn and perform the duties of Installer Technicians, including: Able to work outdoors year-round in all types of weather Able to carry and climb a 28 foot, 80 pound ladder Able to work at heights and in tight spaces
Baker Installations offers a competitive salary, performance incentives, health and other benefits, company truck (take-home), advancement opportunities and the stability of working with a 40-year industry veteran.
Please apply online with resume and cover letter, including salary history and/or expectations.
|Salary Info:||Commensurate with Experience|
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